Role: Operations Maintenance Manager
Location: Hybrid working but must be willing to visit various stations across the UK
About the role:
The Operations Maintenance Manager is responsible for managing a group of line stations / business units to ensure the company is able to deliver operational excellence and the best service for their airline customers. The post holder is accountable for the overall operational and commercial performance of his/her responsible area, developing operation model and implementing short / long term strategies to driveefficiencies and productivities
Job Accountabilities
Setting direction in line with the Company’s vision and strategy, leading and developing the Station Managers and the operational teams
Accountable for the operational and commercial performance of the line stations / business units assigned
Managing costs and budget, responsible for developing business case to support operational needs and business requirements
Driving continuous process improvement using technologies, data analytics and lean methodology
Engaging with the teams to ensure the departmental vision and prioritiesare clearly communicated
Managing day of operation through a team of station managers to deliver operational excellence
Performing Station Manager role for his/her home port or partner ports and accountable for operational and commercial performance (as assigned by the Director of Maintenance)
Developing station capability to support airline customer’s current and future business need in an efficient and cost-effective approach
Ensuring efficient recovery of operational disruptions and AOGs in order to minimise the loss of aircraft availability for airline customers
Managing and optimising manpower resources deployment, driving best practices on operational rosters and relief support across the network
Developing and implementing succession plans to ensure sufficient and quality talents with the knowledge, skillset and competencies necessary to fulfil the business needs
Being the point of contact, building and maintaining relationships with airline customers
Overseeing the interview process, employment, management of the operational teams to ensure appropriate staffing levels and qualifications to accomplish maintenance work as required
Maintaining daily adherence to agreed KPIs on compliance and performance
Carrying out and/or overseeing the ongoing competence of the station managersand other team members as required
Building a strong safety culture,encouraging proactive report of safety occurrence, performing investigation and implementing mitigation to prevent re-occurrence
Responsible for corrective action resulting from Quality Audits performed within their area of responsibility
Responsible for the disciplinary process management
EnsuringOH&S and FRMS compliance within the Maintenance team.
Qualifications,Experience andKnowledge
Minimum 10 years of experience in line maintenance (with minimum 2 years in management role)
Experience of managing a remote team and delivering high performance
Experience of leading changes, and delivering productivity and operational improvement
Ability to build strong and effective relationships with internal and external stakeholders
Strong commercial and business acumen
Excellent knowledge of Aviation standards in an airline maintenance environment (UKCAA / EASA); and
Excellent knowledge of the application of Safety Management Systems; and
High standard of English language (written and oral); and
High standard of computer literacy, especially Microsoft Office Suite.